From the first moment we began corresponding with the Luxury Tandoors company we was impressed. This was a large purchase of an item we had never used before so we were a bit nervous. They answered all questions promptly and also contacted us by phone to make sure all of our questions and concerns were covered.
We cannot say enough about the customer service we received. That customer service continued after the sale and this impressed us.
We were nervous about it being shipped. We were nervous about it arriving and not being able to move it from our driveway. We were nervous about our first cooking experience. We were just nervous. Period.
All fears we realize now were unfounded as we had no issues at all in shipping, or receiving it and moving it to its resting spot, nor with cooking in it. It is very straight forward. Questions about procedures and ideas of what to cook were met with recipes, suggestions and step by step instructions from Mo and his team.
We have placed our big beautiful Tandoor right in our courtyard for everyone to see and it has become the focal point of our entertaining. We place our chairs all around it as it fires up and what comes out is impressive and gives your guests (and yourselves) an experience in taste you have never had before. You can make anything from pizza to salmon to traditional skewers of luscious kabobs in these things.
We love our new Tandoor and wondered why we waited so long to get one. Amazing! Thank you Mo for introducing us to a new experience that will bring us many new culinary adventures.