Package came on time and wrapped safely. Very well established customer service. Food turns so delicious and reminds me my hometown. My Tandoor Aladdin came exactly as described with all accessories as ordered. I will recommend this product to anyone who enjoys cooking, fresh air and company of family and friends while sharing your meals. So far I cook shish cabob, vegetables, whole chicken and samsa. This is just a beginning of my adventure and exploring new opportunities to enjoy delicious food.