I have had the Tandoor for a little while now and have used it a few times. I am extremely impressed with the Tandoor itself. Even though I have not mastered the cooking techniques yet, I have been very happy with the food I’ve made; and I’m very glad I bought the accessories to cook while the Tandoor is heating. The walls are thick and do an amazing job with holding the heat. I bought the Aladdin, and the price is more than worth it. I wish I had a big enough place to order 10 of them (of course through Aleksey) and invite the whole city over.
The delivery driver was also great. He was willing to take it wherever we wanted; I know that is not be expected but in our case it was superb. - 12/19/2021
Highly recommend this product if you like traditional styles of cooking! - 10/19/2020
My tandoor took a bit longer to deliver to Dubai due to COVID situation unfortunately, and had a few missing items.
However when I informed customer service they profusely apologized and shipped all the missing items immediately free of charge.
The tandoor itself is nothing short of a piece of art, everyone was impressed by how well it was made and designed, and exceeded my expectations in how easy it is to fire up and how delicious it makes any food you cook in it. I have a woodfired oven as well and the tandoor fortunately uses much less wood and need shorter time to reach optimal cooking temperatures.
Highly recommend everyone who loves outdoor cooking to try this tandoor. - 6/05/2020
Update - I feel the need to update my review because I want to echo just how good the customer support, responsiveness and experience is overall. I've had some concerns regarding the tandoor and sent an e-mail with some pictures to be investigated. Without any questions warranty service was activated to full satisfaction. Companies have a lot learn from luxury-tandoors what it should look like. Without question would recommend this company to anyone and I know where I am going to be buying next gift for my family!
Thank you again! - 6/04/2020
I can't wait to experiment some more
Thank you Anatoly for such a delight service and experience during the buying process . - 12/31/2019
Aleksandr Davidov - 3/12/2019