Back-ordered items status update
Update on June 14, 2021: We start shipping on June 15 and will ship all backorders out in a few days after that. Thank you for your patience!
Update on June 7, 2021: The new batch has arrived to the port. We are in a process of clearing it through customs now. Dockers are swamped these days and there is a possibility of a day or two of a delay (so we are told). We plan to start shipping from June 15 at the latest.
Update on May 21, 2021: Another update from our transportation company. New date of arrival is now June 8th. Various small delays in various ports due to global scheduling disruptions... Therefore we will ship orders out during the second and third week of June 2021. We are very sorry for the delay. Unfortunately, it is out of our control and we can not do anything to expedite things...
Update on May 14, 2021: We just received an update from our transportation company. The new batch is delayed yet again arriving on June 4th. Therefore we will ship orders out during the second week of June 2021.
Update on Apr 15, 2021: The new batch is arriving last week of May 2021. We plan to start shipping from our warehouse in Delaware first week of June. The delay is due to scheduling disruption on major transportations lines after the Suez Canal incident. Details here and here.
Update on Feb 20, 2021: The new batch is arriving mid-May 2021. We plan to start shipping from our warehouse in Delaware on May 17.
Tracking information will be provided once your order leaves the warehouse. If you have any further questions or concerns please contact us