Guys at Luxury Tandoors provide top level products and customer service. Always answered all my questions very quickly and always are happy to help. Purchase and delivery process was as painless as it gets. All as promised and communicated with me. My tandoor works amazingly. Very happy with results. Highly Recommend.
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Aleksey was absolutely amazing to work with. All of my questions were answered quickly and you can’t find a more professional than Aleksey. This is an employee you cannot live without. Other reviewers also spoke very highly of the customer service and that is one of the main reasons why I went with Luxury Tandoors over a competitor, and Aleksey did not disappoint and also made the ordering process very smooth. I wish all companies had this level of excellence, if they did, they would stay in business forever. I have had the Tandoor for a little while now and have used it a few times. I am extremely impressed with the Tandoor itself. Even though I have not mastered the cooking techniques yet, I have been very happy with the food I’ve made; and I’m very glad I bought the accessories to cook while the Tandoor is heating. The walls are thick and do an amazing job with holding the heat. I bought the Aladdin, and the price is more than worth it. I wish I had a big enough place to order 10 of them (of course through Aleksey) and invite the whole city over. The delivery driver was also great. He was willing to take it wherever we wanted; I know that is not be expected but in our case it was superb.
December 19, 2021
Package came on time and wrapped safely. Very well established customer service. Food turns so delicious and reminds me my hometown. My Tandoor Aladdin came exactly as described with all accessories as ordered. I will recommend this product to anyone who enjoys cooking, fresh air and company of family and friends while sharing your meals. So far I cook shish cabob, vegetables, whole chicken and samsa. This is just a beginning of my adventure and exploring new opportunities to enjoy delicious food. Aleksandr Davidov
March 12, 2019