Shipping and Delivery
We deliver anywhere in the US and Canada!
Shipping and Delivery charges will be calculated at the time of checkout based on your address. Please contact us for shipping information to Hawaii or Alaska.
- Service is for curbside delivery only. Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway or an accessible location outside your home. This service does not include: set-up, assembly of items and/or removal of packaging materials or transport to final destination.
- Please allow 1 business day for order processing. Orders might not be processed on weekends or holidays.
- Most of our orders are delivered in 2 to 14 business days within continental US and Canada.
A tandoor is a heavy and bulky item and is shipped via LTL freight carriers. Therefore actual shipping time depends on a particular destination location as well as operating conditions.
Will the rest of my order be shipped if a product is on backorder?
When ordering a backordered item with items currently in stock, we will wait for the backordered items to arrive and then ship it all together.
Most of the time, the backordered items are tandoors and therefore we can save you some money by shipping accessories and tandoors together since tandoor shipping is free. In other cases a customer service representative will contact you to discuss availability and shipment times
Alternatively, leave a comment in the ‘Order Notes’ box telling us how you wish all other items to be shipped, to avoid waiting to speak to a representative. You will still be contacted about your backorder, but other items will ship immediately.